Thank you for choosing to shop with us! Below is our comprehensive shipping policy that outlines our shipping fees, delivery times, and other important information.
Shipping Fees
- All orders shipped within the United States qualify for free shipping.
Delivery Times
- Processing Time: Orders are typically processed within 3-5 business days (Monday to Friday). Please note that processing times may vary during peak seasons or holidays.
- Estimated Delivery Times:
- Standard Shipping: 6-12 business days after processing.
- Express Shipping: 2-3 business days (available for an additional fee of $25).
Shipping to Different Regions
- Available Shipping Regions:
- Continental United States
- Alaska and Hawaii
- Unavailable Shipping Regions:
- International orders (we currently do not ship outside the United States)
Customs Duties and Taxes
For orders shipped within the United States, there are no additional customs duties or taxes. However, if you are shipping to Alaska or Hawaii, please be aware that local taxes may apply based on your location.
Delays and Solutions
While we strive to meet our estimated delivery times, unforeseen circumstances can occasionally cause delays. If your order is delayed, we will notify you via email with updates. If your order does not arrive within the estimated timeframe, please contact our customer service team for assistance.
Contact Us
If you have any questions regarding our shipping policy or need further assistance, please feel free to contact our customer service team at crystalzenoasis@gmail.com.
Thank you for shopping with us! We appreciate your business and look forward to serving you again.